Zykrr: Total Experience Management Platform

Zykrr is your total Experience Management Platform—trusted by leading brands in Retail, Banking, Insurance, Telecom, Education, Airlines, and B2B.

We help businesses elevate every stakeholder’s voice—customers, employees, partners—by making feedback actionable and outcomes measurable.

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Structured CX, Engineered for Impact

With the Zykrr Experience Platform, brands can:

• Audit the current state of their customer experience
• Act using intelligent automation and integrated workflows
• Enhance experiences across every touchpoint and journey

This structured approach ensures CX becomes measurable, scalable, and truly impactful.

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From Feedback to Action

Zykrr is more than a survey tool. It is a complete feedback-to-action ecosystem that gives marketers and CX leaders:

• The best-in-class feedback engine
• Integrated remarketing triggers
• Auto-identification of high-value customers
• Custom nurturing journeys based on real experiences

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Touchpoint Analytics

Zykrr’s proprietary Touchpoint Analytics identifies the hidden gaps in your service, product, or process that cause customer dissatisfaction.

It automatically connects those gaps to:

• Marketing campaigns
• Service recovery workflows
• Sales enablement and customer support actions

Result: Friction removed, loyalty gained.

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Automate Critical CX Management Functions

Zykrr’s Experience Management Platform automates the most important CX levers:

• Survey deployment
• Real-time analysis
• Segmented insights
• Escalation rules
• Feedback-to-resolution loops

Whether it’s NPS, CSAT, or custom journeys, Zykrr makes it measurable and manageable.

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Ready to build a CX system that delivers real business outcomes?

Talk to our team