The Distribution section in Zykrr allows you to control how your survey is accessed, when it’s delivered, and who receives it. You can manage Open Link vs Unique Link access, apply personalized templates, schedule deliveries, and configure reminders for non-respondents.

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Overview of Distribution Modes

Zykrr supports two primary survey access modes:

• Open Link
• Unique Link

Both can be configured under DIY → Campaign → Distribution → Configure.

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Open Link Mode

Open Link mode allows anyone with the survey link to participate. It’s best suited for anonymous surveys, kiosks, public QR codes, or social campaigns.

How it Works:

• Enable “Open Link”
• A public URL is generated
• Share the link freely via email, social media, or website

Prevent Duplicate Responses:

Method	Description
Restrict by Unique Answer	Prevents multiple submissions if the same answer is submitted to a question
Time Window	Define a cutoff period (e.g., block duplicates for 30 days)
Device-Based Restriction	Uses browser cache to allow one response per device
Restrict Time by Device	E.g., block same device for 7 days

Example: Use phone number or order ID as the unique field to detect repeated entries.

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Unique Link Mode

In Unique Link mode, each participant receives a personalized and secure survey link.

How it Works:

• Enable “Unique Link”
• Upload a participant list or integrate via API
• Each respondent receives a private, non-transferable link

Prevent Duplicate Responses:

Method	Description
Restrict by Email / Contact	Choose one of four fields to identify duplicate: Email, Contact No, Custom ID, or IP Address
Device-Based Restriction	Limit one response per browser/device using cache
Restrict by Time Window	Prevent responses using same ID within specified days (e.g., 30 days)

Mandatory if your survey uses transactional identifiers or personalized metadata.

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Survey Scheduling

Zykrr allows you to send surveys immediately or schedule them for optimal timing.

Capabilities:

• Choose participant list
• Choose message template
• Define send time (now or later)
• Choose recipients: All or Non-Respondents

Use Case: Reminders

Set a new schedule and choose “Non-Respondents” to follow up only with those who haven’t submitted.

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Dynamic Template Rules (Rule Sets)

Zykrr supports Schedule Rule Sets for personalized distribution based on metadata.

Examples:

Segment	Template Sent
Language = English	eng-template-v2
Language = Hindi	hindi-template-v1
Customer Type = VIP	vip-feedback-template

A single schedule can send different templates to different participants using this logic.

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Auto Reminders

You can configure automatic reminders that trigger after the original message is sent.

Reminder Settings:

• Select Template
• Send To: All or Non-Respondents
• Schedule After (Hours): e.g., 24h after initial send
• Preferred Time (UTC): Specify delivery time

Logic Examples:

• Scenario 1 (No preferred time): Sent exactly X hours later
• Scenario 2 (With preferred time): Delivered at preferred hour on the target day

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Schedule Monitoring

Zykrr logs and displays all scheduled and sent messages.

Field	Description
Message Type	Email, SMS, WhatsApp
Schedule Time	Timestamp of delivery
Status	Sent / Scheduled
Provider Used	Delivery vendor
Success / Failure	Delivery report and counts
Actions	Edit or delete scheduled entries

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Summary

Feature	Open Link	Unique Link
Public Access	✅	❌ (secured)
Personalized Data Capture	❌	✅
Duplicate Control	✅	✅
Device Restriction	✅	✅
Use Case	Anonymous, QR	Personalized, secure

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Need Help?

For advanced logic, API-triggered sends, or reminders setup:
Email: support@zykrr.com