Survey Scheduling
Zykrr allows you to send surveys instantly or schedule them to be sent at a specific time, ensuring optimal reach and engagement across different participant segments.
Key Capabilities
While scheduling or sending surveys, you can control:
- Which list of participants should receive the survey
- Which content template should be used
- When the survey should be sent (immediately or at a future date/time)
- Whether to send it to:
- All participants in the list
- Only non-respondents (typically used for reminders)
This gives you complete flexibility to optimize the timing, message, and targeting of every campaign.
Use Case: Reminders
When sending a reminder, choose “Non-Respondents” in the Send To Whom field to ensure that only those who haven’t answered yet will receive the follow-up.
Dynamic Template Rules
Zykrr supports Schedule Rule Sets that allow you to send different templates to different participants in the same batch, based on metadata such as:
- Preferred language
- Region or city
- Customer type or tier
- Any custom participant attribute
Example:
| Segment | Template Sent |
|---|---|
| Language = English | eng-template-v2 |
| Language = Hindi | hindi-template-v1 |
| Customer Type = VIP | vip-feedback-template |
This ensures personalized and localized communication without duplicating schedules.
Summary
Zykrr’s flexible scheduling lets you:
- Launch surveys now or at a chosen time
- Target specific segments or full participant lists
- Automate reminders
- Personalize templates at scale
For help setting up advanced scheduling logic or rule sets, contact support@zykrr.com.