Rating-grid
The Rating Grid question type is ideal when you want participants to rate multiple items (attributes, services, features, etc.) using the same scale.
It provides a clean, compact layout—making the survey feel shorter and easier to complete while still capturing detailed insights.
Configurations
-
Enable “Not Applicable (NA)” Option
Allow participants to skip items that don’t apply to them by enabling the NA column. -
Customizable Grid Size
- You can add as many rows (statements to be rated) as needed.
- You can define columns (e.g., 1 to 5, emojis, labels) based on your rating scale.
Use Cases
- Employee performance ratings across skills
- Product feature evaluations
- Post-interaction service touchpoint ratings
Need help configuring your grid for NPS drivers or feature feedback?
Contact our support team